Foleo App Privacy Policy

1. Introduction

Welcome to Foleo! Your privacy is super important to us. This policy explains how we collect, use, and protect your personal info when you use the Foleo app and services.

2. Information We Collect

Account Information: Name, email, phone number, and other details you provide when creating a Foleo account.

Immigration Documents: Passports, visas, birth certificates, and other sensitive documents uploaded by agencies, consultancies, colleges, corporates, and their clients. These documents are stored securely within the platform. Foleo does not use or access this information beyond providing secure storage and access for authorized users.

Payment Information: When an organization subscribes to Foleo, billing details may be collected. Payments are processed securely through trusted third-party payment providers.

3. How We Use Your Information

Foleo itself does not provide immigration or consultancy services. Instead, we act as a secure technology platform used by immigration consultancies, agencies, colleges, and corporate offices to manage the immigration journey of their clients.

• Platform Services: Enabling agencies and organizations to securely manage case files, track immigration progress, and share documents with their clients.
• Secure Communication: Allowing consultants and clients to exchange updates, tasks, and notifications within the platform.
• Subscription & Billing: Processing payments for agencies or organizations that subscribe to Foleo.
• App Maintenance & Security: Ensuring the platform runs smoothly, fixing bugs, and protecting against unauthorized access.
• Legal Compliance: Meeting applicable legal, security, and regulatory requirements.

4. Sharing Your Information

• With assigned consultants, case workers, branch managers, collaborators (lawyers, translators), and auditors who are involved in your case.
• With third-party service providers strictly for operational purposes (e.g., cloud storage, payment gateways).
• If required by law or government authorities.

We DO NOT sell your personal information.

5. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data. Only authorized personnel can access your info based on roles and need-to-know basis.

6. Your Rights

• Access, correct, or update your personal info anytime via profile settings.
• Request deletion of your data, subject to legal and operational requirements.
• Withdraw consent for communications (you can opt-out anytime).
• Contact us at foleo@labour-connect.com for privacy-related requests.

7. Data Retention

We keep your data only as long as necessary to provide services and comply with legal rules. After that, your info is securely deleted or anonymized.

8. Children’s Privacy

Foleo is not intended for users under 18 years old. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. We’ll notify you about significant changes via the app or email.

10. Contact Us

Questions? Reach out at foleo@labour-connect.com.